About Mia Dhillon · MPA, GCComm

I've sat on both sides of the board table.

I've spent more than 15 years in not-for-profit health and professional membership organisations, as a CEO and senior executive accountable to boards, and as an independent governance chair and board member. I know what directors need from their papers, and what it takes for an executive team to provide it.

My career began in nursing, in Canada, the United Kingdom and Australia. Clinical governance taught me that good care depends on the systems around it: accurate records, quality handovers, and the right information reaching the right people at the right time. Boards work the same way.

I've supported boards through crisis and through renewal, from scenario planning during COVID-19 to a new purpose, values and strategic plan. I've also supported a board through one of the toughest decisions directors can make. Because the foundations were solid, the directors could act knowing they were meeting their duties.

When the essentials run smoothly, directors get to spend their time on what drew them to the board in the first place: the purpose, the people and the future. Helping boards get there is the part of this work I love most.

When the foundations are sound, governance is a joy.